clb99 Responsible Gaming —
Your protection is our priority
Enjoy entertainment within your limits. clb99 is always committed to helping you play safely, consciously, and in a healthy way.
The foundation of responsible gaming
At clb99 we believe that online betting and casino gaming should be enjoyable — but that is only possible when you play consciously and within your own limits. Responsible gaming means having a mindset where you put entertainment first, not winning.
Our platform provides players in Bangladesh with various protection tools — such as setting deposit limits, time-out, and self-exclusion. We want you to stay safe and maintain a healthy relationship with gaming.
If you ever feel that gaming is getting out of control, our 24/7 Bengali live chat support team is always ready to help you. Making the right decision for yourself is not a weakness — it is a smart and courageous step.
Our protection tools
Set deposit limits
Decide for yourself the maximum amount you will deposit per day, per week, or per month. Once a limit is set it takes effect immediately. This limit applies to deposits made by any method — bKash, Nagad, or Rocket. Minimum deposit is ৳300.
Time-Out
If you want to take a break for a few days, use our Time-Out feature. Your account can be temporarily closed for anywhere from 24 hours to 30 days. During this time no bets, deposits, or any other gaming activity will be possible.
Self-exclusion
If you want to stop playing for the long term, apply for self-exclusion. It can be taken for a minimum of 6 months or permanently. Once this feature is active, all promotional communications are also stopped. Contact our live chat for assistance.
Activity review
Check your transaction and gaming history regularly. Detailed information about how long you have played, how much you have deposited, and how much you have withdrawn is stored in your account. Reviewing this information makes it easier to stay aware of your own habits.
Minor protection
clb99 strictly verifies the 21+ age requirement. Parents are encouraged to use parental control software on their devices to ensure that children or teenagers cannot access the site. Accounts belonging to minors are closed immediately.
24/7 Bangla Support
For any issue or question, our 24/7 live chat support team is always ready to help in Bengali. You can also contact us by email: [email protected]. We will help with any gambling-related concern without judgment.
Deposit and withdrawal limits
| Description | Amount |
|---|---|
| Minimum Deposit | ৳300 |
| Minimum withdrawal | ৳500 |
| Withdrawal time | 15 minutes to 2 hours |
| Deposit method | bKash, Nagad, Rocket |
| Voluntary limit setting | Daily / Weekly / Monthly |
| Time-Out duration | 24 hours — 30 days |
| Self-exclusion | 6 months — permanent |
Check yourself
Ask yourself the questions below. If most of your answers are "yes", please contact us.
Are you placing more bets in an attempt to recover money you have lost?
Is gambling causing you to drift away from your family, friends, or work?
Are you borrowing money beyond your means to play?
Do you feel anxiety or restlessness when you think about stopping?
Are you hiding the amount you gamble from your family?
Responsible gaming guidelines
Plan your budget
Before you start playing, decide the maximum amount you can afford to spend. This amount should be one that, even if lost, will not cause any problem for your family's daily life. Once your budget is used up, stop playing immediately — do not use the next day's budget.
Control your time
Do not play for long stretches at a time. Take a break of at least 10-15 minutes every hour. Spend time with your family, exercise, and keep up other hobbies. If gaming becomes the centre of your daily life, that is a cause for concern.
Do not bet on impulse
Avoid placing large bets when you are angry, frustrated, lonely, or feeling excessively happy. It is hard to make sound decisions in these emotional states. Stay completely away from playing under the influence of alcohol or drugs.
Do not try to recover lost money
Chasing losses — trying to win back money you have lost — is one of the most dangerous habits. The outcome of every game is completely independent and does not depend on previous results. If you have lost today, take a break — start fresh the next day with a clear head.
Do not treat gambling as a source of income
There is no guarantee of winning at clb99 or any other online casino or betting platform. It is a form of entertainment, just as you spend money on a film or a concert. Never rely on gambling as part of your livelihood, debt repayment, or future plans.
Keep your account secure from minors
Keep your device and account login details out of reach of children or teenagers in the family. Keep your password secure and always log out on shared devices. clb99 prevents minors from accessing the platform through strict age verification, but family-level protection is equally important.
How to get help
Live Chat
Contact our Bengali-speaking live chat support 24 hours a day, 7 days a week. You will get immediate assistance for any responsible gaming question or to set a limit.
Email Support
For detailed questions or to apply for self-exclusion, email us:
[email protected]
The team will get back to you promptly.
FAQ page
You can find detailed answers to common questions about responsible gaming, deposit limits, Time-Out, and self-exclusion on our FAQ page.
Responsible Gaming — Common Questions
Enjoy world-class games
at clb99 safely
Play responsibly, stay within your limits, and make the most of your entertainment. Cricket, slots, casino, or Super Bingo — everything is waiting for you.